E-Commerce – Content Specialist

As a Content Specialist for our E-Commerce division Homeimprovementsupply.com located in Toledo, OH, the online store of Modern Builders Supply, a few of your responsibilities may include a combination of any of the following uniquely tailored to best fit your skillset:

  • Creating new products for sale on our ecommerce platform

  • Editing images for use on the websites

  • Updating our content for search engine optimization

  • Researching and responding to customers’ product questions

  • Analyzing reports to find opportunities to improve pricing and content

  • Maintaining our pricing tools and analyzing competitor pricing

  • Maintaining listings on third-party marketplaces such as Amazon, eBay, and Walmart

  • Serving as a back-up to our E-Commerce customer service team when needed

 

Successful candidates must be work oriented, have initiative, ambition, and a desire to learn the business from the ground up.

 

Essential Functions of Position:

  • Research information and data collection as needed for the proper upload of new and existing products

  • Communicate with vendors for marketing materials

  • Input all required data into standard templates

  • Verify information to ensure it meets company standards

  • Optimize new and existing products

  • Utilize reporting tools for sales growth

  • Daily submittal of all completed projects to the Senior Content Specialist for review

  • Perform other duties as assigned

 

Knowledge, Skills, and Abilities:

Software

  • Excel / Google Sheets

  • Google Docs

  • GIMP / Image editing software a plus

  • Ecommerce software such as ASP.Net Storefront a plus

 

Knowledge of:

  • Homeimprovementsupply.com product and category listings

  • Products and a basic knowledge of sales and customer service principles

 

Skilled In:

  • Organization and attention to detail

  • Strong written and verbal communication, including impeccable spelling and grammar, with an emphasis toward customer satisfaction

  • Efficient problem-solving

  • Time management with the ability to focus on multiple issues simultaneously

  • Professionalism and a willingness to learn

 

Ability to:

  • Learn in a fast paced and friendly environment

 

Other Characteristics:

  • Degree in Sales, Communications, Marketing or E-Commerce a plus

  • Product loading experience a plus

 

Why Join Team MBS

  • Competitive wages

  • Medical, dental, vision, disability insurance, and life insurance

  • 401k with Company match

  • Paid vacation, personal time, holidays

  • Opportunity for advancement

  • Employee discount

  • Hours: M-F 7:30 AM - 4:00 PM

 

*To apply, first download the PDF of the application onto your computer, fill out the necessary information, save the application, hit submit at the bottom of the application PDF and attach the PDF!*

 
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E-Commerce – Customer Service